Effective Date: 03/19/2024
Returns Policy:
- We allow returns for all purchases.
- Discounted items are not applicable as our website does not offer discounts.
- All items can be returned.
Authorization Requirement:
- Customers must obtain authorization before returning an item.
Return Package Requirements:
- Customers must include proof of purchase in the return package along with the item.
Postmark Deadline:
- Return packages must be postmarked within 30 days from the date of purchase.
Processing Time:
- Returns will be processed within 7 days of receipt.
Notification:
- Customers will receive an email notification once their returns have been processed.
Return Shipping:
- Customers are responsible for return shipping costs.
Return Address:
- Please send return packages to: MICROPOWERENG LTD Office 9697, 182-184 High Street North, East Ham, London, E6 2JA United Kingdom
- MICROPOWERENG (PVT) LTD No 20 Dewala Road Mampe, 10300, Sri Lanka
Restocking Fees:
- We do not charge restocking fees.
Additional Guidelines:
- No other guidelines or rules regarding returns are applicable.
Customer Service:
If you have any further questions or concerns regarding our return and refund policy, please don’t hesitate to contact us.
